Hey, I’m Alex

I’m a tactical consultant: I help start-ups and scale-ups with process and project management

Tactical Consulting

The Problem

As it grew rapidly, your company likely experienced some or all of these issues:

  • half-finished projects gathering dust in a drawer

  • scattered knowledge as people come and go

  • chaotic processes

  • lack of alignment from top to bottom

  • diminished visibility for founders and investors

My approach

Traditional consulting often ends up with nice slides but no work actually done. In my tactical consulting approach, I roll my sleeves up and get in the trenches with you: to finish that project, redesign a process, purchase a piece of software, align on goals or OKRs, create extensive documentation. It’s cheaper, too.

  • Lean/Six-Sigma certified

    Adapted for growth

  • 7+ Years of Experience

    For industry-leading software companies

  • Collaborative approach

    Utilizing internal knowledge regardless of industry

Parloa GmbH
Conversational AI, SaaS

Closed the deal and onboarded an outsourcing vendor for 24/7 customer support, allowing the company to open up US and other Enterprise customers

Purchased and implemented Zendesk, enabling the customer support team to a 99% CSAT and 100% on-time response

Redesigned of the company Objectives and Key Results (OKR) process (co-lead), as well as running the OKR process for the CX team

Redesigned of the sales scoping process

My experience

Productsup GmbH
P2C platform, SaaS

Design and manage vital management infrastructure - KPI dashboards, Quarterly business reviews, goal setting through OKRs

Managed the post-merger integration project after the company’s first acquisition, World of Content

Redesigned the quote-to-cash process to reduce overdue payments

Redesigned the client Onboarding process to improve Time to value

Purchased and implemented a number of software solutions to improve internal processes

N26 GmbH
Neobank

Managed a transformational project in the Anti-financial crime department that delivered a team reorganization, cost-savings and alleviating compliance concerns

Managed the implementation of a company-wide Process landscape - complete process documentation addressing regulatory findings

What Clients are Saying

"… a mastermind at managing cross-functional projects, creating alignment, and establishing processes that not only foster clarity but are also scalable and well-documented. Thank you for saving my sanity, Alex!"

Lena Wisser, VP Customer Experience at Parloa

Get in Touch!

Schedule a free 1:1 introductory session with me to discuss your company’s needs.

FAQ

  • We start with a free consultation so I can find out what your needs are and whether we’re a good fit. Then, we roll the sleeves up and get to work! I am available to travel Europe-wide or work remotely.

  • Pricing is based on the scope of work, but I promise you a fair price. We can agree a bulk, project-based price or a daily retainer.

  • Depending on the scope of work, but typically three to twelve months.